24/7 SUPPORT SERVICE
How can we help you today?
Our expert support team is ready 24/7 to answer your questions and provide you with the best service. Contact us through your preferred channel.
Contact Channels
Choose the contact channel that suits you best. Our dedicated support team is ready for each channel.
Live Chat
24/7 Active
Get instant support 24/7. Our expert team is always here for you.
Response Time
< 30 seconds
Working Hours
Always open
Features
Instant response
Expert support
English service
Problem solving
Email Support
Within 2 Hours
Send us an email for detailed inquiries. We respond within 2 hours.
Response Time
< 2 hours
Working Hours
Weekdays 09:00-18:00
Contact Info
Features
Detailed response
File attachments
Ticket number
Archive
Support Statistics
The results of our customer satisfaction-focused approach speak for themselves.
< 30s
Average Response Time
On our live chat channel
99.8%
Customer Satisfaction
From our support services
24/7
Non-Stop Service
Active every day of the year
50K+
Issues Resolved
This year alone
Frequently Asked Questions
Answers to your questions about our support services.
How fast does live chat respond?
Our live chat team responds within an average of 30 seconds. During peak hours, this may extend to 1-2 minutes.
What are the phone support hours?
Our phone support is active weekdays from 09:00-22:00. For urgent matters on weekends, you can use live chat.
When will I get a response to my email?
We respond to email inquiries within 2 hours maximum. Usually, we get back to you within 30 minutes.
What's available on the Discord server?
On our Discord server, you can find updates, announcements, community chat, and share experiences with other users.
OFFICE INFORMATION
Visit our office
Address
Harju maakond, Tallinn, Kesklinna linnaosa
Tornimäe tn 5, 10145 Tallinn/ESTONIA
Working Hours
Monday - Friday: 09:00 - 18:00
Saturday: 10:00 - 16:00
Sunday: Closed
Online Support
24/7 live chat support
Instant response guarantee
