By visiting viewerapps.com and / or purchasing services from us, you become part of our terms of service and agree to be bound by the following terms. Remember that our terms of use may be changed without direct notification, by visiting our site, you accept the changes made.
You agree not to reproduce, copy, sell, rent, or exploit any part of our services, the use of the services or access to the service or any person on the website on which the service is provided, without our express, signed written consent.
Any log saved on our site cannot be deleted. Payment information is not shared with third parties. Usage logs can be shared with authorized units if deemed necessary.
Please check the order carefully before confirming it. You are responsible for ensuring that your order is complete and accurate.
Chargebacks to be made to institutions in credit card and Paypal payments will not be tolerated under any circumstances. In case you have an issue with your purchase, please contact us.. In the event that you initiate a PayPal chargeback or chargeback/dispute with your bank of any kind we reserve the right to (a) suspend your account, (b) prevent you from creating a new account, and/or (c) prevent you from making a purchase from our Website again. We may suspend your account regardless of how much time is remaining on the plan. Launching any chargeback will cause your account on our site to be suspended. After that, you cannot create a new account or make a purchase from our site again. We have a zero tolerance policy for chargebacks.
Viewerapps.com is a digital service provider. There are no refunds on digital products.
Since our services are a service, not a product, there is no way to use the services if the customer does not pay us. For this reason, the entire payment must be completed in advance in order to receive the service. The information that users share with our website is kept in accordance with our privacy policy and is not shared with third parties. Only in case of a return request or complaint, user and IP information can be shared with the authorized institution if deemed necessary.
We reserve the right to take any service offline at any time if we deem it necessary. We always try to keep our services online, but this is something we absolutely cannot control due to Twitch’s ever-changing service.
In the event that one of our services is offline, your loss will be compensated when the service (s) returns. The compensation will be automatically added to your account.
All packages are defined for a single account. During the time your package is active, the channel name cannot be changed for any reason other than the ban / closure of your channel by Twitch.
Some Twitch plans include ad views. This feature is only available for Twitch official ads. It does not watch other ads and does not generate revenue.
Our services are digital services and are non-refundable.
If you are having problems with the package you are using, if you think it is not working, if it does not meet your request, please contact us. Let us examine it for you and find the solution. If there is a problem with our service you purchased and this problem will not be fixed in a short time and we will not be able to serve you, your fee will be refunded.
If there is a short-time system failure, your lost time is added to your package and compensated.
Do not request a refund other than these. We have no refunds.
ViewerApps reserves the right to share all usage and user information with authorized institutions and Twitch in case of contacting the third institutions for a refund.
The ideal maximum stream time for Twitch and Youtube has been determined as 8 hours and our prices have been determined within this scope. FUQ (fair usage quota) comes into effect after 8 hours of maximum usage by our users who exceed 8 hours and stream in this cycle. There is a daily usage limit of 8 hours. Users who insist on using and start bots after exceeding this period will be removed from the system for 1 day. The usage limit resets at 10:00 PM GMT every day.
Youtube plans are for one channel only. The plan cannot be used on a different channel. If it is detected that it is used for a different channel, the user will be banned from the system for 5 days.
For 24-hour streamers, it is necessary to have 3 same plans. Having 2 same plan provides 16 hours of use. Having 3 plans of the same plan gives the right to use for 24 hours. The number of viewers in the plan is not combined. Only the usage limit time will be combined.